Only Phoenix Tickets is a No Fee Secondary Ticket Marketplace. Ticket prices may be higher or lower than face value.
Your Phoenix No Fee Ticket Resale Marketplace.

Need Answers To Only Phoenix Tickets Frequently Asked Questions?

If you wonder about Only Phoenix Tickets or our ticket procedures, you can find most answers in our Frequently Asked Questions. If you have more questions not addressed on this page, just contact our customer service . Contact us by phone at 602-536-8387 or fill out our support form.

If someone purchases a seat from a primary box office -- also called the primary ticket seller -- they have the choice to resell that reservation to a different person. Suppliers in the secondary ticket marketplace may involve box office promoters, licensed ticket brokers, and firms, and people like you. Only Phoenix Tickets gets its tickets from a leading ticket marketplace, and then filters results to only Phoenix and neighboring areas so you will quickly see the perfect tickets in your city.

The secondary ticket market works on a price per demand model, and you might find that price points shift as you get closer to the event. It’s not uncommon to find tickets priced at below box office pricing. You may also find hot tickets for sold out shows that might cost more money than the box office price. The key to the secondary ticket market is to come back as much as possible to find who’s coming to Phoenix.

Contingent on the seller and event, you may get your tickets in one of six ways:

E-mail: A ticket code will be sent to your email before the show, from which you may download your barcoded ticket. These e-tickets might have to be with My Ticket Tracker.

FedEx: Sellers will mail the paper stubs through FedEx. Tickets are guaranteed to arrive before the event starts, and you’ll have a FedEx tracking code once your package is mailed.

Will Call: Tickets will be waiting in the event’s will call or box office window.

3rd party Pick-up: Tickets have to be collected at a 3rd party place other than the venue (no more than thirty minutes from the venue).

Paperless: The ticket seller will connect with your party at the gate and accompany you to the box office.

Flash: The ticket seller will ship you a prepaid credit card that you can use at the event box office. It will contain the complete sale info and generate a viable receipt.

You can pick a different shipping address -- even P.O. boxes -- for completed ticket orders placed through Only Phoenix Tickets. However, on sales past $750, the seller may refuse to ship to a separate address other than the billing address. Furthermore, sellers may ask for a signed authorization from the customer if they need proof that the different shipping address is valid.

Instant tickets are generally available to download and print once you complete your order. Please allow for processing time, which could take as much as one business day. You will receive a confirmation email showing you how to access your instant tickets.

To ensure you enjoy the best experience in Phoenix, all tickets come with a 100% Money Back Guarantee in case:

  • The seller never ships your tickets
  • The tickets arrive after the event begins
  • The purchased tickets were found to be void by the venue. (Verifiable proof must be submitted by the venue as a written letter.)
  • The event was canceled with no rescheduled date. (Shipping costs not included in the refund.)

Generally, tickets off of Only Phoenix Tickets are first-come, first-served. If another buyer completes their purchase before you, your purchase will be canceled during purchase. Unfortunately, you will have to go back to that event and try ordering a new seat.

Many sellers own multiple groups of seats and can satisfy ticket orders better if they don’t add the seat numbers on most listings. Instead, you'll see the rows and sections to choose from. Know that your seats will be situated with the other seats unless shown in the ticket description.

As this is a resale marketplace, the original buyer’s name will show up on the ticket instead of yours. Nevertheless, you will still get into the event, as it's the bar code that's needed for entry.

To avoid ticketing scams, the majority of tickets are irrevocable units. As such, if your tickets are ruined, stolen, or lost you can reach out to the seller about replacing lost tickets. However, sales cannot be refunded.

If an event gets totally called off, you are eligible for a complete refund (shipping not refundable). If the event is postponed and set for a new date, your tickets will be applied to the new day.